Emotional Intelligence and Modes of Conflict Management of Employees of Different Age Groups

Business organizations need to sustain their performance in ever increasing volatile business environment. Human Capital is the key success. Managing human recourses requires vital knowledge and information on behaviours. This article presents Emotional Intelligence Conflict handling behaviour of employees different age groups. The study was undertaken automobile technology industries Chennai measure among impact emotional intelligence conflict management. Quotient Test (Chadha, 2006), Thomas –Kilmann Mode Instrument (1974) were used for collecting data statistical tests analysis. Data analysis revealed that above 35 years had maturity compared with other In conflicts, a pattern emerging from identified: below 25 unassertive, between 30 -35 collaborative competing.